Billing & Collections Policy

Last Updated: January 2026

This policy outlines how we handle billing, payments, and collections for appraisal, consulting, review, and expert witness services at Rikrland Valuation Services, LLC. Specific terms in your engagement contract may modify these general provisions. If you have questions, contact us before signing.

Payment Requirements

For most flat-fee appraisal engagements, the full quoted fee (plus applicable sales tax) is due upon execution of the engagement contract. We do not schedule site visits, begin work, or spend any appraiser time on an assignment until the contract is signed by both parties and payment is received in full.

We do not typically accept credit card payments for fees over $250 due to processing costs (approximately 3–4% through Stripe). If a credit card payment is accepted, it cannot be used for rush/expedited work. In such cases, the client must sign a separate statement acknowledging that contesting charges, requesting chargebacks, or initiating disputes after services have begun (outside our published refund/cancellation policies) is not permitted. If funds are held or reversed by the payment processor for any reason, we reserve the right to place the assignment on hold or cancel it until funds are released.

Invoices & Due Dates

Invoices are due upon receipt unless otherwise specified in the engagement contract. Invoices are considered “past due” if not paid in full within 30 calendar days from the invoice date.

Late Fees

Past-due balances accrue late fees as follows:

  • At 30 days overdue: 10% of the outstanding balance
  • At 60 days overdue: an additional 10% of the outstanding balance

We may delay progress on ongoing work for accounts in past-due status. Continued non-payment beyond 60 days may result in contract cancellation (see Cancellation Policy) and referral to collections.

Non-Sufficient Funds (NSF) & Returned Payments

Any check or payment returned for non-sufficient funds (NSF), stop-payment, or other reasons will incur:

  • A $30 NSF fee
  • Any bank charges assessed to Rikrland Valuation Services

We will pursue civil damages and/or theft of professional services charges under Alaska statutes (and federal law if applicable). We will cooperate with law enforcement and prosecuting authorities as needed.

Collections Process

If an account remains unpaid after 60 days, we may:

  • Refer the account to a third-party collection agency
  • Charge additional collection costs (postage, agency fees, attorney fees, etc.)
  • File a lien on any real property owned by the client (as authorized in the engagement contract)
  • Pursue legal remedies under Alaska law, with venue in the Third Judicial District, Kenai, Alaska

Collection costs will be added to the amount owed at our discretion. We will press charges and make every reasonable effort to collect on all debts owed.

Dispute Resolution

If you dispute any invoice or charge, notify us in writing within 10 business days of receipt. We prefer to resolve disputes through mediation under Alaska law. Venue for any legal action is the Third Judicial District, Kenai, Alaska.

Contact

Questions about billing or payments? Email admin@rikrlandvs.com or write to:

Rikrland Valuation Services, LLC
P.O. Box 989
Kenai, AK 99611

By engaging our services, you agree to these billing and collections terms.